Returns & Exchanges

We want you to love your hands-free footwear; if you are not completely satisfied, we offer free returns and exchanges within 30 days of purchase for all unworn items in their original packaging.

1

Start Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Print Your Label

Follow the prompts to generate a prepaid shipping label and a return packing slip, which will be sent directly to your email.

3

Package Your Shoes

Place your unworn Kiziks back in their original box and secure them inside a shipping mailer with the return slip included.

4

Drop Off and Track

Affix the prepaid label to your package and drop it off at any authorized carrier location; your refund or exchange will be processed once received.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing